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If you don’t see the Develop menu in the menu bar, choose Safari > Settings, click Advanced, then select “Show “Show Develop menu in menu bar”bar”.
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Open the Develop menu and select Show Web Inspector.
Click the Network tab and complete the activity that is causing issues.
Click the Export icon on the far right of the network tab and save the HAR file.
Save it and send us the file via your support ticket.
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Open Firefox and go to the page where you are experiencing trouble.
Select the Firefox menu (three horizontal parallel lines) at the top-right of your browser window, then select More tools > Web Developer Tools > > Network.
The Developer Network Tools opens as a docked panel at the side or bottom of Firefox. Click the Network tab.
The recording autostarts when you start performing actions in the browser.
Once you have reproduced the issue and you see that all of the actions have been generated in the Developer Network Panel (should just take a few seconds), right-click anywhere under the File column, and click on Save all as Har.
Save the HAR file somewhere convenient.
Upload your HAR file to your ticket or attach it to your email so that we may analyze it.
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Edge natively produces HAR files. For more instructions, see the instructions from the Microsoft website.
Press F12 to open developer Developer tools, :
Find the Network tool > Network Settings > Turn on the Include pending requests in HAR file setting, then Reproduce the issue:
Click on the Export HAR icon and save captured traffic as a HAR:
The instructions are the same for a MAC computer or a Windows computer.
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