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When provided a new security question, security answer and 2 times the same new password, the user is redirected to the login screen and can resume working in SigningHub.

SigningHub Admin Level

A password reset can also be triggered from the SigningHub Admin console.

Go to Users and search for the account which password should be reset.

Click on the three dots on the right and select Reset Password.

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The result of this execution is the same as a password reset from the enterprise admin level. A new security question, answer and password can be chosen.

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When provided a new security question, security answer and 2 times the same new password, the user is redirected to the login screen and can resume working in SigningHub.