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First of all, make sure the connector is updated to the most recent version available.

Note
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titleConnector version

Make sure the connector is updated to the most recent version available.


Info
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Check your version here: https://connector.keysign.eu/

For help uninstalling an older version and installing the newest, go here: KeySign Connector - (Re)installation

For debugging through the received JSON, consultĀ KeySign Connector Report - JSON debugging

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