Vlaamse Overheid

Troubleshooting

KeySign Connector

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KeySign Connector Report - JSON debugging
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KeySign Connector Troubleshooting

QR

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QR: projectbeschrijving en mogelijke issues

Other

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Provisioning Troubleshooting
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Signature verification is invalid in Adobe

How-to

KeySign Connector

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KeySign Connector - (Re)installation
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KeySign Connector Remote Installation

Other

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Enable/disable certification on a workflow
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Technical user registration for API
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Edit signature field Level of Assurance
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Check if technical user/API user exists

External Links

VO Connector Test Page
VO Klantenportaal
- Uploading vetting documents in a safe way.
SigningHub Manuals

Download Links

KeySign Connector

Latest version: v3.5.14
- KeySign Connector Client
  - Windows
    - VO KeySign Connector Client 32 bit
    - VO KeySign Connector Client 64 bit
  - MacOS
    - VO Connector MacOS - M1
- KeySign Connector Citrix/RDP (modified installer)
  - Windows
    - VO Connector Remote 32 bit
    - VO Connector Remote 64 bit

Ongoing Problem Tickets

Bulk Signing
- Workaround : Avoiding workflows with many signatures on 1 document ,since multiple digital signatures on one document have no added value. If multiple signatures are wanted it's best to split it into multiple documents

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