API

All SigningHub rest API calls can be found here:

https://manuals.ascertia.com/SigningHub-apiguide/default.aspx#pageid=welcome

This section includes following items:

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Page: API

All SigningHub REST API calls can be found here: https://manuals.keysign.eu/ https://manuals.keysign.eu/ This section includes following items: > Next: Setting up a SigningHub API connector

Page: Authentication call and obtaining a valid bearer token

To use the SigningHub Rest API, an authentication call must be executed to obtain an access token. We'll need several parameters for this call: API URL Client ID Client Secret Username Password (Scope) API URL The API URL for our shared environments are:

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Page: Bulk Signing

When signing a lot of documents, it is irritating to go to the respective signing fields inside the document packages and sign each and every document individually. The solution to this is Bulk Singing. Step-by-step guide Go to your pending workflows. Sel

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Page: Changing Signature Appearance

1. Go to your account’s home page. image2020-9-12_10-32-9.png 2. In the upper right corner, click on your avatar and select the option My Settings (if you are an Enterprise Admin, you can change the default signature appearance settings for your enterpris

Page: Clearing Browser Cache

English Chrome Upper right corner, click on image2020-9-14_10-31-28.png Click on Settings. Go to Privacy and Security and click on Clear Browsing Data. Select all options and select for Time Range All Time. Click on Clear Data. Firefox Open Firefox and cl

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Page: Digihaven

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Page: Edit default Level of Assurance

Editing the default level of assurance for a specific user. Step-by-step guide Click on your avatar in SigningHub. Select My Settings. Select the section Signatures. Under Signature Appearance, the default level of assurance can be changed. The default le

Page: Editing Email content

First of all, email content can be manipulated on two different levels: Enterprise level and User level. Enterprise level As enterprise administrator, one can edit the default email templates for the entire enterprise. Go to your SigningHub home page, sel

Page: Enterprise Certify

The Certify option is an Adobe specific standard that is supported by SigningHub , this causes it to be impossible to add any new fields after the signing has been done. This setting can be managed on 2 levels , Either in the Enterprise Settings or during

Page: eSignhaven

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Page: Finding whether eID-certificate is RSA or ECC

Step-by-step guide Before getting started you have to make sure you have the eID Viewer software installed on your computer: https://eid.belgium.be/ https://eid.belgium.be/ Plug in your eID-reader with you ID-card. Open eID Viewer and click on the Certifi

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Page: Get Package ID / Document ID of your workflow

When one wants to retrieve the package ID and/or document ID(s) within a package. Step-by-step guide Log into your SigningHub account. Go to your documents overview. image2021-3-18_10-35-32.png Open the workflow of which you want to know the package ID fr

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Home page: Helpdesk

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Page: Import Citizen CA Belgian eID

When a signature does not appear to be valid in Adobe. Step-by-step guide Download the following .zip file: CitizenCA.zip or from the download link: https://files.keysign.io/download.php?id=111&token=FeTpisRH1M8qoPn6Sjt8Z43YXmcYm1G9 https://files.keysign.

Page: Import pfx into token

Describe when someone would need this information. For example "when connecting to wi-fi for the first time". Step-by-step guide Add the steps involved: Insert your token into the PC and open the SafeNet Authentication Client Go into the Advanced View ima

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Page: KeySign Connector

Page: KeySign Connector Installation v3

KeySign Connector v3 Installation Guide https://gblobscdn.gitbook.com/assets%2F-MI3M2xgEdioYTqKB4rD%2F-MI3M7wUVlsizgh64J3G%2F-MI3NdzdGWgNTuwGD7Wu%2Fkeysignbanner.png?alt=media&token=7bf0ab15-7e9e-4d85-9415-dea38805399c Guide can be found on the Trust1Team

Page: KeySign Connector Proxy Installation

When needing the KeySign Connector through a proxy. Step-by-step guide KeySign Connector Proxy installation (ask your system administrator) Download the KeySign Connector Proxy and execute the downloaded installer. When Windows asks, click Yes to allow th

Page: KeySign Connector Remote Installation

When needing the KeySign Connector Remote (v3.5+) for Citrix/RDP. KeySign Connector Remote installation on the Citrix/RDP server (ask your system administrator) If a previous installation of the KeySign Connector exists, uninstall the existing KeySign Con

Page: KeySign Connector usage

Usage When creating a workflow, signature fields can be added to each uploaded document. These signature fields can be assigned to a specific person, whom should sign this on their turn in the workflow. signature-field.png When the user clicks this (digit

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Page: Link Button for KSC 3.5.x

The backend for the keysignconnector has a change in the user experience from 3.5 onwards All the steps up to clicking on the signature field remain the same but on the signing screen an additional button appears before being able to proceed to the certif

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Page: Mediahaven

Page: Miscellaneous

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Page: New Workflow Certify

The Certify option is an Adobe specific standard that is supported by SigningHub , this causes it to be impossible to add any new fields after the signing has been done. This setting can be managed on 2 levels , either in the workflow creation or in the E

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Page: Opening Browser Console

When trying to debug what happens in the browser. Step-by-step guide Chrome Keyboard shortcut: CTRL + Shift + I Open Chrome and in the upper right corner, click on image2020-9-14_10-31-28.png. Click on More tools. Click on Developers tools. Firefox Keyboa

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Page: Register new mobile device STA

Go to https://userportal.eu.safenetid.com/PHEC8SB5LV/login https://userportal.eu.safenetid.com/PHEC8SB5LV/login Click on Start. image2022-3-11_11-11-16.png Insert your STA username and click on Login. image2022-3-11_11-12-21.png On the following screen, c

Page: Reinstalling KeySign Connector

When one has issues with the KeySign Connector, try uninstalling and installing the most recent version (with deletion of the old version folder). Step-by-step guide Go to Start > control panel > Programs > Uninstall a program. Select KeySign connector an

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Page: Setting up a SigningHub API connector

At the upper right of your start screen in SigningHub, click on your avatar, and then on “Enterprise Settings”. Note: you’ll need to be an Enterprise Administrator to be able do this. image2020-9-12_16-16-46.png Next, at the left of your screen, choose “I

Page: Signature field Level of Assurance

Step-by-step guide Go to the signature field on the document or template Click on the gear on the top right of the signature field Signing-Field-Settings.png Change the level of assurance to the preferred level of assurance Level-of-assurance.png Save the

Page: SigningHub

Page: SigningHub Settings

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Page: Troubleshooting articles

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Page: Unregistered user - User account deletion

Problem The user can't sign his contract. Solution The customer works with unregistered users only. Due to a mistake in early configurations, user accounts have been wrongfully registered onto SigningHub. This gives such an error. The user account on the

Page: User Password Reset

SigningHub user passwords can be reset at 3 levels: User Level When a user doesn't remember their password, the option Forgot Password appears in the bottom right corner: image2020-9-17_16-6-15.png When selected this option, the user receives an email inv

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> Next: Setting up a SigningHub API connector